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Background
G-2 Communications was approached
to plan, manage and execute the launch of the brand
Karmann in the United States.
Karmann is a major Tier One supplier of body engineering,
parts and even complete vehicles (e.g. the VW Golf
Cabriolet and the Mercedes-Benz CLK Convertible) to
the automotive industry but had, until then, operated
strictly as a German-based supplier. Karmann was establishing
a North American office in the Detroit area to be
closer to the major North American OEMs (Ford, GM
and Chrysler) and had decided to make the announcement
at the North American International Auto
Show (NAIAS) in Detroit, using a concept vehicle to
focus media attention.
| The
Objectives |
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Plan and implement a media relations program to
create awareness of the Karmann brand with key
target audiences in North American auto manufacturers. |
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Start
a communication process to gain awareness of the
existence of the Detroit office and understanding
of the capabilities of Karmann worldwide. |
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Implement
the program effectively, efficiently and within
established budgets. |
Program
Synopsis
Through
conference calls and a visit to Germany, a clear vision
of success for the program was established early in
the process. A communication platform, with supporting
key messages and Q&As was created, edited and
approved, together with a plan detailing key tactics.
Negotiations with the NAIAS organizers on behalf of
the client produced a news conference timing ideal
for the announcement.
Press
materials were designed, printed and assembled in
the United States conforming to the client's corporate
identity but distinctive to stand out among the avalanche
of press materials at the show. In particular, the
kits were designed in two complementary parts, one
covering the news regarding the concept vehicle and
embargoed until the news conference, the other detailing
the parent company (including its products, services
and competencies) available in the press room from
the start of the press days. G-2 handled translating
and producing these materials in four languages (English,
German, French and Japanese).
To
generate interest in the news conference and the associated
announcements, preview images of the concept vehicle
were sent to media ahead of the press days; as no
photographs were available these took the form of
design renderings with attached story captions.
Client executives not only presented formal remarks
at the news conference but also undertook a rigorous
schedule of arranged interviews with key target media
throughout the press days.
To
maximize the possibility of being covered by local
television or in the photography accompanying autoshow
print articles, a "family" of actors was
hired for the concept car reveal. The "daughter"
was widely videoed and photographed standing up through
the open roof of the concept, itself the key feature
of the announcement.
Follow-up
media calls and telephone interviews completed the
project, though momentum on the company's launch in
the United States was maintained over the remainder
of the year through nurturing of media contacts established
through the news conference.
| Results |
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The news conference and its announcements were
widely covered by the international automotive
and trace media. |
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Key messages played strongly in the media coverage. |
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The
press kit was widely praised (and received a prestigious
design award) for its innovative design and informative
content. Translations were also praised for their
quality and clarity. Press kits were used throughout
the year not only as media relations tools but
also as sales pieces by the client. |
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Overall, the program fully met the client's
objectives and launched the company effectively
into the US market.
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